Baggage allowance at AirAsia

baggage allowance

Baggage allowance at AirAsia

Baggage allowance at AirAsia is slightly different for international and domestic passengers. Given below are the allowance details.

Domestic- Passengers are allowed to checked in 15kg/20kg/25kg/30kg/40kg.
international- Passengers are allowed to Checked in 20kg/25kg/30kg/40kg.

In addition, I would like to share an important information. Baggage Height, width and depth are important information to know while traveling. AirAsia Baggage allowance policy also contain this rule. Given below is the standard (H+W+D)

81cmx119cmx119cm(H+W+D). Passenger’s checked baggage should weigh less than 32 kg.

NOTE: If you have an infant with you, you are allowed to Checked in for free

However, passengers can upgrade their baggage allowance at AirAsia up-to 40 kg for free. They can follow this given below process:

  • Visit
  • Log on to ‘Manage my booking’ up-to 4 hours before scheduled departure time and then proceed further.
  • You may contact AirAsia Call Center up to 4 hours before departure.

NOTE: Travelers can save more amount if they have opted for Pre-book baggage online. Upgrade baggage fee is non refundable if you have decided to decrease it or cancel it.

To Check the Fee schedule, You can go to this link

Air Asia Customer service

You can contact our Air Asia & Air Asia X flights customer care representative by dialing 186-500-8000. Timing: 8am- 9pm (GMT+5: 30) Monday to Sunday

Finally, We have the best information about baggage allowance. I personally check all the information before traveling. It helps me in focus on my journey instead of other problems. Since you all have this information, you can travel without facing baggage allowance problems.

While traveling, none wants to wait in long ques and waste their time. If a little piece of information can solve a bigger problem then we all must have the information. It keeps us updated and save our time while traveling. Frequent travelers are aware about rules and regulations not everyone.

I have requested for Wheelchair assistance, can I check-in online

wheelchair assistance

If you have requested for Wheelchair assistance, then you can not check in online. Passengers with specific requirements may check-in online, but Airasia recommend to check-in at the airport. It’s because they may help accommodate passengers specific needs.

Passengers may pre-book Special Assistance (Wheelchair Service) at the time of booking or via Manage My Booking at least 4 hours before the scheduled flight departure time.  Please note that failure to notify Airasia may result in wheelchair service unavailable upon your arrival at the airport. For health and safety reasons, passengers on wheelchairs must check-in at the airport.

Guest may pre-book and pay for a wheelchair under Manage My Booking more than 4 hours from STD. Click on “Add-on” and choose “Wheelchair Service”.


To proceed with wheelchair service pre-book, select YES under flight selection page. Wheelchair service will be available under Add-on product, Traveler details page

Wheelchair Assistance:

At Airasia, flights to/from US, they may have to load your wheelchair in the aircraft hold if there are more than one wheelchair on the cabin to be stored which will be returned to you upon arrival.

We strongly encourage you to check in your wheelchair and use the one provided by us as some countries have strict health and safety regulations that do not allow staff to lift heavy items. Please refer here for our guide to pre-book Special Needs.

In case of any update in service or prices, we will advise you to please check the official site of airlines. However, you can share your feedback or suggestion regarding this information to us directly. You can reach us at [email protected] anytime. We love to hear from people. Do not hesitate in contacting. We strongly believe in sharing right information. It can only be possible if we are getting feedback and suggestions.

Multiple passengers web check-in with AirAsia

multiple passengers web check in

Multiple passengers web check in

Multiple passengers web check in is provided by every Airline company. This service is available for every passenger but company has some rules and regulations. Multiple passengers web check creates one common query for everyone.

“How many passengers can web check-in while using AirAisa Airline services?”

The answer is, AirAsia allows a group booking with up-to 50 passengers to do Web Check-in at the same time. It means if you are a group of travelers who want to do web check in at the same time in AirAsia, then you can go ahead and use the service.

How many guests can I include in a single booking?

You may have up to 9 guests in a single booking. To book additional guests, please repeat the process to create a separate booking.

For more information on group booking process and making payment, please contact AirAsia Group Booking sales officers at +603 8660 4399 / 9775 4399 for AirAsia Flights or +603 7841 1818 for AirAsia X Flights. You will need to specify flight number and departure dates when contacting our Group Booking agents.

Do note that currently Group Booking sales officers are only servicing English-speaking customers.

Travel Insurance for Group Booking
1. How do I purchase travel insurance for my Group Booking?
Contact AirAsia Group Booking agents at +603 8660 4399 / 9775 4399 for AirAsia Flights or +603 2787 0101 for AirAsia X Flights and specify your flight number and departure dates.

For more information on contacting Group Booking agents, booking process and make a payment passengers can visit group bookings page

2. How to print my Certificate of Insurance?
If you need to download your Certificate of Insurance, please visit, select your departure country and navigate to the “Policy Search” section.

3. How can I add travel insurance for selected passengers in my group booking?
You will need to contact AirAsia Group Booking agents at +603 8660 4399 / 9775 4399 for AirAsia Flights or +603 2787 0101 for AirAsia X Flights in order to split your booking and to purchase your travel insurance.

ID proof for domestic flight and international travel | AirAisa |

id proof for domestic flight

US Travel Docs & ID proof for Domestic Flight

Valid ID Proofs: Given below is the list of ID proof for domestic flight at the time of check-in with AirAsia Airline

For domestic flights, there are the applicable government issued ID proof (photo-IDs) accepted by the airlines. Given below are few of the identity proof for domestic flights.

  • Aadhar Card
  • Voter ID
  • Pan Card
  • Driving License
  • Passport

For International flights, Only Passport is valid ID proof for all passengers.

So, you have the information of ID proofs required at the time of checking. Everyone should have this information to have a memorable journey. Never miss the right documents before heading towards airport to board flight.

Flying with Kids

flying with kids

Flying with Kids in Airasia airlines

Flying with kids is altogether a different travel for people. Kids means responsibility for travelers and extra rules and regulations for Airline companies. When it comes to child, every airline company have different rules and regulations for online check-in

Most commonly asked question by people is Airline rules and regulations for flying with kids and when it comes to “Web Check-In” it is our responsibility to share complete information with you all so that you could travel hassle free.

Web Check In is one of the service which people are using to save their time but travelers are not aware about complete rules and regulations of the service. Well, I would like to inform you that unfortunately, a child cannot be added to an existing online check-in. You will need to do the check-in separately. This is applicable for all individual carrying their separate PNR number.

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indigo web check in

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