INDIGO

INDIGO

Indigo

Interglobe Aviation Ltd is the parent company of Indigo airlines. It is well-known for its low-cost airline segment. Indigo has it’s headquarter at Gurugram (formerly Gurgaon), Haryana, India. It is one of the biggest airline in India by passengers carried and fleet size. It has 38% market percentage as of august 2017. The company is also the largest individual Asian low-cost carrier in terms of jet fleet size and passengers carried. It is also the 7th largest carrier in Asia with over 41 million passengers carried in 2016. The airline operates to 48 destinations both domestic and international. It has its primary hub at Indira Gandhi International Airport, New Delhi India. Indigo airline founded by Mr. Rahul Bhatia and Rakesh Gangwal who is a USA based India, as a private company in 2006. It took delivery of its first aircraft in July 2006 and commenced operations a month later. The airline became the largest Indian carrier in passenger market share in 2012. The company went public in November 2015.

How to file Indigo Web Check in Complaints

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Indigo Web Check in complaints

Indigo Web Check in Complaints

Every passenger who is traveling from airlines has expectations from airline companies. All the airline companies do their best to cater every customer request and solve problems immediately. But sometimes companies are not able to meet the customer service expectations which cause bad customer experiences. People opt-in for services such as online check-in (Web Check-in) to save their time but sometimes things don’t go as expected. If you have faced any problem while web check-in and wanted to make Indigo web check in complaints then this information is going to help you a lot. Indigo web check in complaints can be filed by different ways passengers can follow given below instructions to file indigo web check in complaints.

Customer Care

Calling customer care is one of the first options which customers can use if they have any problem during indigo web check in. Indigo customer care is available at +91 (0)124-617-3838 and +91 9910383838.indigo customer care number

E-mail

Most of the time resolutions are provided by customer service team but it’s not necessary that customer is happy with the resolution. If have to share something related to your problem then you can also send e-mail. For this you have to visit https://www.goindigo.in/contact-us/feedback.html and fill in the details such as your name, your telephone number, your email-id, your booking reference and remarks. You can share the detailed information about your problem.indigo customer care email

Online Chat

Sharing problem with live people is always preferred by passengers. If you have access of a computer & internet then you can chat with indigo customer support staff. All you need to do is visit https://www.goindigo.in/contact-us.html and at the bottom right section of the page, you can see the chat option. Click there and start your conversation with customer support staff.

indigo customer care chat

Passengers can use the methods according to the situation and available resources.

Indigo Web Check In FAQ for domestic & international travel

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indigo Web Check In FAQ

Indigo Web Check In FAQ

Given below are few common Indigo Web Check In FAQ. This is a compressed list of questions from flyers.

How to do Indigo Web Check In?

Using web check in service is not difficult. It is same for all domestic and international travelers. You can use the service by following simple steps. Here are the steps for Indigo Web Check In

What If my booking details are not matching with my ID proof documents?

Passengers will not be able to board the flight if the booking details are not matching with represented ID proofs. Make sure that your identity card details will match with booking details.

How much free luggage can I carry with me in flight?

Baggage allowance for domestic and international travel is different. You can check the baggage details by visiting Indigo Domestic Baggage Allowance page.

What happen if my flight is delay?

At the time of making booking, if you have provided the active phone number then you will get notification from Indigo Staff. They will send your flight details through SMS. In case of any delay or emergency, Indigo will notify you in advance.

Where can I share my services feedback?

In case of any feedback or suggestion, you can directly contact customer relationship department. You can write to them at [email protected]

These are basic questions from indigo customers. You may check more details by going to Indigo FAQ page. You can find more details over there. However, if you have any feedback or suggestion for us (Webcheckin Team) then please let us know. You can write to us anytime at [email protected] we love to hear from people so that we can provide right information to everyone. Please don’t hesitate in sharing. We are always open for suggestion and feedback.

How do I Check-in my baggage at airport?

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check in baggage

Check in Baggage steps and procedures for indigo airlines

Check in baggage process is easy and simple. Indigo airlines tried to make it as simple as possible for travelers.

  1. Go to the check-in booth for your airline. A Baggage drop facility is available at the Indigo Check-in counter. It is available next to the ticket counter.
  2. Place your luggage one piece at a time. Hand your identification or passport with your flight number booking slip to the counter clerk.
  3. They will take your luggage. Please, attach the destination tag and send it into the airport to your destination plane.
  4. They will hand you your boarding pass and return your identification. Also, they will request to proceed to the appropriate gate.

Also Read “How much baggage can I check-in?” for all Indigo check in baggage queries.

Cool Travel Hacks

  1. Water Bottles: – Always carry an empty water bottle with you. You can avoid paying extra charges for every water bottle at airport. You can use your water bottle to refill water and use it for yourself.
  2. Google Translate: – Communication is always a big challenge if you are traveling. It is a big problem for people who travel outside the country. You can reduce your pain by downloading Google Translate and. Offline feature of this application can help you a lot during your trip.
  3. Charging cable: – It is very common between us that we forgot to carry adapter while traveling. People like me, always charge the phone by plug-in the cable in laptop. We might not carry laptop on every trip but we can use the cable to charge phone by plug-in into hotel TV (Television) USB spot.
  4. Offline Map: – None want to struggle in streets while on trips. It is always good to use applications such as Google map which can help you while you are struggling in streets. You can use the offline mode to find your ways and save your time.

Easy steps to get Indigo Boarding Pass Online

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Indigo Boarding Pass

Here is how to get Indigo Boarding Pass

Passengers can get their Indigo boarding pass when they do web check-in or they can also get their boarding pass at the time they drop baggage. Most of the airports in India have self check-in counters from where a traveler can generate boarding passes.

In order to get the Indigo Boarding Pass online, you can follow given below steps.

  • Visit www.goindigo.in
  • Click on check in tab
  • Enter your booking reference & email id
  • Click on check in
  • Print your boarding pass

Please know that you can now web check-in any time up to 2 hours before the scheduled departure for your International flight. Or up to 1 hour before the scheduled departure of your domestic flight. However, certain seats may be charged. But you also have a chance to choose between seats and occupy your preferred seat for your journey.

Hope this will help you to get your Indigo Boarding Pass easily. It is always good to have boarding pass in prior while traveling. It can reduce a lot of time and stress during the check-in process. You can concentrate more on your journey instead of worrying about the documents. Being a traveler I would also recommend you to carry a print of your boarding pass to avoid any future trouble during Airport Check-In process. Since the technology is growing so fast, you can also take a screen shot of your boarding pass. It is allowed by airport authorities to show screenshot of your boarding pass during check in.

If you are a frequent flyer and use IndiGo airlines for all of your journeys the then you might also like Indigo Web Check In FAQ for domestic & international travel you can find most relevant frequently asked question & answers here. And can also visit How to get cheap flight tickets in India for more awesome tips and tricks to book a cheap flight.

Flight Delays & cancellations at Indigo

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Flight Delays & cancellations at Indigo

Being a traveler, flight delays are one of the biggest fears of me while traveling. I always reach airport before time to make sure that my flight is on time. None ever want to miss their flight. I would like to share few good information on flight delays which will help you in your travel journeys. As per the DGCA, airline is bound to pay compensation for delay in flights. If the delay exceeds 24 hours the airline is also supposed to provide free accommodation to its passengers. You have below rights if your flight is not on time –

  • You’ll receive ticket fare along with INR5000 as compensation. If the flight time is 1 hour.
  • If the flight time is between 1–2 hours you will get ticket fare along with INR7500 as compensation.
  • A passenger can get INR10000 as compensation if the flight time is more than 2 hours.

Also, if you need to travel urgently, the airline is also required to accommodate you in another flight and bear the cost of it.

It is pretty important as a consumer to know your rights!

However, this information will generate few more questions in your mind. If we talk about Indigo, they are pretty much clear about their flight delays and cancellations policy. They have provided complete information on their website which includes detailed information. You can simply visit the site and get the exact information.

Given below are most common questions on flight delays.

How am I going to receive information if my flight is delay?

This is common question comes to a travelers mind while booking a flight. So let me tell you if you have provided Airline Company your SMS-capable mobile phone number while booking, then companies like IndiGo will notify you in advance through an SMS on your mobile phone. Passengers will also receive the revised itinerary on their registered email address.

Indigo recommend all passengers to provide correct phone number and email address at the time of booking. It enable the company to inform passengers in unforeseen cases of flight delays or cancellations. You can update your contact details on the View/Change Booking page on Indigo website.

For more information on flight delays & cancellation you can also check the official GoIndigo page here

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