Interglobe Aviation Ltd is the parent company of Indigo airlines. It is well-known for its low-cost airline segment. Indigo has it’s headquarter at Gurugram (formerly Gurgaon), Haryana, India. It is one of the biggest airline in India by passengers carried and fleet size. It has 38% market percentage as of august 2017. The company is also the largest individual Asian low-cost carrier in terms of jet fleet size and passengers carried. It is also the 7th largest carrier in Asia with over 41 million passengers carried in 2016. The airline operates to 48 destinations both domestic and international. It has its primary hub at Indira Gandhi International Airport, New Delhi India. Indigo airline founded by Mr. Rahul Bhatia and Rakesh Gangwal who is a USA based India, as a private company in 2006. It took delivery of its first aircraft in July 2006 and commenced operations a month later. The airline became the largest Indian carrier in passenger market share in 2012. The company went public in November 2015.

What if I do not receive my baggage on arrival?

indigo baggage

Indigo Baggage

None want to loose his/her baggage at airport. It could be a complete spoiler for traveler. Every airline company take care of such problems. They are very responsive when it comes to baggage issues. Indigo Baggage rules and regulations are so simple and easy for everyone.

If any passenger has not received his/her baggage on arrival at the baggage belt area, Please contact staff members at Indigo Customer Services or call 092127 83838. As per the norms, Passengers will be asked to fill the details of their personnel and the description of the same.

Passengers will get assured help after following the instructions.

Every airline company take care of customer problems and do their best to solve problems. At indigo travelers are free to contact anytime if they are in problem. Passengers can also share their feedback and suggestions.

Indigo airline baggage rules are so good for travelers. Passengers can rely on indigo services. At indigo airlines baggage are safe. Because airline giant indigo takes good care of customer baggage.

Tips to avoid losing luggage at airports

Not everyone can afford the fancy tracking devices like typical Hollywood movies. But we can follow few simple tricks to avoid losing luggage at airports. From my personal travel experience, I would like to share few tips with you. Given below are few good tips which might help you.

  • Put a label with your name or address on your bag for better identification of your luggage.
  • Click a photo of your luggage. It will help you to describe your luggage to airport staff in case you did not receive your luggage at airport.
  • Remove old bar-code tags from your luggage
  • Use different baggage instead of generic black suitcase. Use an eye caching color for your suitcase or a different looking bag will always help you to locate your luggage in the crowd of other baggage.

Hope you will like the tips and do not forget to tell us which one is your favorite.

How do I Check-in my baggage at airport?

check in baggage

Check in Baggage steps and procedures for indigo airlines

Check in baggage process is easy and simple. Indigo airlines tried to make it as simple as possible for travelers.

  1. Go to the check-in booth for your airline. A Baggage drop facility is available at the Indigo Check-in counter. It is available next to the ticket counter.
  2. Place your luggage one piece at a time. Hand your identification or passport with your flight number booking slip to the counter clerk.
  3. They will take your luggage. Please, attach the destination tag and send it into the airport to your destination plane.
  4. They will hand you your boarding pass and return your identification. Also, they will request to proceed to the appropriate gate.

Also Read “How much baggage can I check-in?” for all Indigo check in baggage queries.

Cool Travel Hacks

  1. Water Bottles: – Always carry an empty water bottle with you. You can avoid paying extra charges for every water bottle at airport. You can use your water bottle to refill water and use it for yourself.
  2. Google Translate: – Communication is always a big challenge if you are traveling. It is a big problem for people who travel outside the country. You can reduce your pain by downloading Google Translate and. Offline feature of this application can help you a lot during your trip.
  3. Charging cable: – It is very common between us that we forgot to carry adapter while traveling. People like me, always charge the phone by plug-in the cable in laptop. We might not carry laptop on every trip but we can use the cable to charge phone by plug-in into hotel TV (Television) USB spot.
  4. Offline Map: – None want to struggle in streets while on trips. It is always good to use applications such as Google map which can help you while you are struggling in streets. You can use the offline mode to find your ways and save your time.

How much baggage can I check-in?

baggage allowance

Indigo Domestic Baggage allowance for travelers

Every airline company has different policy for check in baggage. Indigo domestic baggage allowance & international baggage allowance are slightly different from each other. Indigo allows free check in baggage service with some conditions. Given below are rules & regulations applies to adult and child except infants

  • 15kg (Domestic)
  • 20kg (International except Dubai and Muscat) *

However, If passengers are traveling to and from Dubai and Muscat- allowance is up to 30kgs

Additional charges for excess baggage

Passengers carrying more than the free baggage allowance or over-sized, will be charged at the rate of INR 300 per kg (inclusive of all taxes) for Domestic and INR 525 (charged as per the base currency) at the time of check-in.

Pro Tip:- Traveling is not easy if you are carrying luggage with you. Being a traveler I would also suggest you to use as much as options available. Most of the people are not aware that if you are traveling via Indigo airlines, then you can have Domestic TravInsure. This is a special insurance plan designed for Indigo passengers.

Any Indian domestic passenger traveling within India can purchase Domestic TravInsure, while booking their flights on

Foreigner passengers holding passports of any other country other than India can purchase Domestic TravInsure if they have a work permit in India and are traveling within India. I believe it is a good initiative by Indigo. People who are traveling with some extra luggage will be happy after this and can enjoy their journey. For more information on this service you can visit and avail the facility.

I would suggest you to please check all the terms and conditions before availing the service. it’s a joint facility by TATA AIG and Indigo airlines for passengers. Be sure before availing the service.

Check-in closure timing at Indigo

indigo check in closure timing

The fear of missing flight is worst to experience for everyone. Highly populated cities with extensive traffic can be the biggest problem to reach airport on scheduled timing. Given below is the information for indigo check in closure timing which will help travelers to check in on time.

Indigo Check In Closure Timing for gate

A Passenger traveling on domestic and International flight need to complete their all the airport formalities including the baggage check-in as per the following timing:

Domestic Gate Closing Time:  45 minutes prior to the scheduled departure time.

International Gate Closing Time:  75 minutes prior to the scheduled departure time.

However, we recommend you to reach the airport before the scheduled departure time as per the mentioned time on your booking ticket.

Hassle free travel is what a passenger need. If you want to travel hassle free then it is recommended to get to the airport on time. You can reach at least an hour before the recommended minimum check-in time. Every airline company have their own rules and regulations when it comes to check in closer timings.  It is recommended to check with your airline for recommended minimum check-in times. This can be as little as 20-45 minutes for domestic flights from small airports. If you are having small luggage or hand luggage only. And it could be 3 hours for an international flight to or from the United States or Israel where the security theater can be extensive and time consuming for travelers.

Depending on your mode of transport to the airport and the distances involved you should add another hour of buffer on top of that. This extra hour will also give you a buffer for delays on the way to the airport.

Use this information for all your future travels to have a hassle free journey. Also check the information about web check in to save your time.

Group web check in at indigo airlines

indigo group web check in

Indigo group web check in

Indigo group web check in is as easy as doing normal web check in. Passenger can do group web check in with nine passengers at the same time. I.e. Passengers traveling in a group of up to 9 passengers on a single ticket can do web check in.

So, more than 9 passengers on single ticket cannot do web check in. In order to do that, passengers can use more than one reservation number.

Also, Indigo airline is a well-known name in the aviation industry. It is popular for the best budget airline services. Which allows pocket friendly conveyance to person belonging to every economic class. Indigo airline is serving the Indian Aviation industry. Indigo staff is well skilled and professional. Most of the employees are at par excellence in their job profile. The cabin crew and the ground staff are on their toes to help the customers with their friendly behavior. Indigo airlines own 161 Airbuses that operates on daily basis to 20 cities within India. All the flights are well connected to the each other in the East, West, North, and South. The headquarter Indigo airlines is at Indira Gandhi International airport in New Delhi.

Indigo Interesting Facts

Founded by Rahul Bhatia and Rakesh Gangwal in the year 2006. Indigo airlines brought to the market as low cost airlines. Companies aim was to connect every major city in the country. It provides best facility to its customers at pocket friendly cost. Indigo operates on all brand new series of air buses such A320s. These Air Buses are maintain in good condition to provide hassle free service to customers.

However, the entire traveling process from one place to the other is smooth and comfortable. Best part is easy and immediate check-in and safe transport of luggage.

In addition, check out “How to do Indigo web check in” for more information about Indigo online services.

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