Multiple passengers web check in
Multiple passengers web check in is provided by every Airline company. This service is available for every passenger but company has some rules and regulations. Multiple passengers web check creates one common query for everyone.
“How many passengers can web check-in while using AirAisa Airline services?”
The answer is, AirAsia allows a group booking with up-to 50 passengers to do Web Check-in at the same time. It means if you are a group of travelers who want to do web check in at the same time in AirAsia, then you can go ahead and use the service.
How many guests can I include in a single booking?
You may have up to 9 guests in a single booking. To book additional guests, please repeat the process to create a separate booking.
For more information on group booking process and making payment, please contact AirAsia Group Booking sales officers at +603 8660 4399 / 9775 4399 for AirAsia Flights or +603 7841 1818 for AirAsia X Flights. You will need to specify flight number and departure dates when contacting our Group Booking agents.
Do note that currently Group Booking sales officers are only servicing English-speaking customers.
Travel Insurance for Group Booking
1. How do I purchase travel insurance for my Group Booking?
Contact AirAsia Group Booking agents at +603 8660 4399 / 9775 4399 for AirAsia Flights or +603 2787 0101 for AirAsia X Flights and specify your flight number and departure dates.
For more information on contacting Group Booking agents, booking process and make a payment passengers can visit group bookings page https://www.airasia.com/my/en/book-with-us/group-bookings.page
2. How to print my Certificate of Insurance?
If you need to download your Certificate of Insurance, please visit tuneprotect.com/airasia, select your departure country and navigate to the “Policy Search” section.
3. How can I add travel insurance for selected passengers in my group booking?
You will need to contact AirAsia Group Booking agents at +603 8660 4399 / 9775 4399 for AirAsia Flights or +603 2787 0101 for AirAsia X Flights in order to split your booking and to purchase your travel insurance.